FAQS

When will my order ship?
All of our bows are made to order! We take pride in being a super fast small business! If your order does not include a Pre-Order expect it to ship within 2-8 business days! If your order contains a Pre-Order item it will NOT ship until the entire order can be fulfilled unless separate shipping is paid. 
What is a Pre-Order?
Pre-Orders are items that are not currently ready to ship. You can order ahead of time to ensure you get your limited edition item before it sells out! Wait time will vary by product. 
What size do I order?
Nylon headbands are one size fits all! For the best measurement in our Bow Headwraps we recommend measuring your head circumference, if you are unsure always size up or email us for help!
How do I care for my item?
If needed, hand wash in cold water and lay flat to dry. 
An item I want is out of stock in my size, can I still order it?
Please reach email dandelionfieldsco@gmail.com prior to placing your order, we will be happy to help! 
How do I place an order for pick-up? 
For orders over $50 you can place your order online and leave a note at checkout that you would prefer to pickup. A pickup address will be provided to you by Email. You have 30 days to pick your order up. After 30 days your order is considered abandoned and you will be issued store credit to repurchase your items when you are able to pickup. We are NOT responsible for your order not being picked up in a timely manner. If you can not pick up your order please email us for an invoice and we will shop your order instead. 
For orders under $50 please reach out before placing your order or you will be charged a shipping fee automatically at checkout.